General Manager, Technical Support
Jim Cross, General Manager, Technical Support, received a Bachelor of Science degree in Aeronautical and Astronautical Engineering from The Ohio State University in 1971. After 6 years in the aerospace industry, he moved into the Steel Belt Processing Industry by accepting a position as Product Manager at HANDY & HARMAN INC. Seven years later, HANDY AND HARMAN was acquired by SANDVIK INC. and Jim began a long and productive career at SANDVIK PROCESS SYSTEMS.
During his 29 years at SANDVIK, Jim served as the Quality Manager, Safety Manager, Technical Manager, Production Manager, Field Service Manager and Senior Process Improvement Specialist. He was the go-to man when difficult technical or troubleshooting issues arose.
His areas of expertise include field service, training and troubleshooting on Steel Belts, Steel Belt Processing Conveyors, Bake Ovens, Double Belt Presses, Rotocure Machines, Mende Machines, Chocolate Conveyors, Steam Cookers, Dryers, Cooling Tunnels and Casting Lines.
Jim retired from SANDVIK in August 2014, but realized after 6 months that he still had a lot to contribute to the Steel Belt Industry. In 2015 he formed STEEL BELT CONSULTANT LLC and spent the next 18 months providing consulting services to Steel Belt users, Insurance Companies and Investment Bankers. In 2016 he gathered a group of experienced people and formed STEEL BELT PROCESSING LLC. This new company serves as the exclusive distributor for SHANGHAI NAUT STEEL BELTS SYSTEMS CO. LTD. in the western hemisphere.